Dedicated WordPress retained services
Our team is your team
Take the stress out of WordPress maintenance
Dona Poul
Retained Services Lead 8 yrs WordPress experience
Horwey Spector
Web Designer 10 yrs WordPress experience
Michal Rose
Support Team Lead 16 yrs WordPress experience
Richel Zane
Senior Project Manager 3 yrs WordPress experience
Save your team the time, effort, & overhead — let us do the heavy lifting.
Work with real people, not chatbots
Not only will you work directly with real people, but you’ll have a project manager and full team with decades of WordPress expertise in your corner.
Custom workflows & full flexibility
We’ll help you figure out what workflows, meeting frequency, and number of hours per month is right for your organization’s needs.
Seamless integration with your site & team
Your dedicated team will get to know your site inside and out. This allows us to work as effectively and efficiently as possible on all projects and requests.
Fast & responsive consultation & support
We’re here to help you on all aspects of your website. Put in a request through your custom workflow and we’ll take care of it, fast.
How it works
1. Kick off your program
Your dedicated team will set up a kickoff call to get to know all aspects of your organization, website, and project goals. We’ll start learning the ins and outs of your site, and you’ll get to meet your ongoing team. We’ll listen to all concerns, issues, and goals — and provide an implementation plan for your work.
2. Set check-in frequency
All of our retained services clients have the option of one-on-one check-in meetings. We’ll help you decide what frequency works best for your goals, based on our decades of experience with all types of WordPress sites and projects. We’ll work at your pace and continue to set best practice standards as your projects make progress.
3. Onboard into your custom workflow
Our team will train and onboard you into your organization’s custom workflow. This will provide you direct access to the people you’ll be working with on an ongoing basis. We understand that all sites and clients have different requirements, so we’ll custom create a workflow process that fits all your needs.
4. Add your web design, web development, & support tasks
Once onboarded into the system, you can submit your own feature requests, updates, and support and development tasks directly to your dedicated team. We’ll work with you to set timelines for larger requests, and aim for a 1 business day turnaround for smaller items.
